Dog & Cat Vets in Gloucester

## Summary Companion Care (Gloucester) Ltd describes itself as a locally owned practice, with an on-site operating theatre, in-house lab testing, and digital imaging (including X‑ray and ultrasound). Based on the latest reviews available to us, owners most often mention being seen quickly for pets that need it, and strong support around major or end-of-life decisions—one recent review describes extensive time given during a pet’s final weeks, and another describes close phone support before and after a cancer operation. Out-of-hours emergency care is stated to be provided by Wood Veterinary Group (with fees from £250). ## Services - **Surgery/operating theatre** (operating theatre listed on the website; reviews mention post-op care and “middle of the night emergency surgery” in one account). - **Dentistry** (listed on the website). - **Diagnostics on-site**: - **In-house laboratory** (biochemistry, haematology listed; plus “In-house Laboratory”). - **Blood pressure monitoring** (listed). - **Imaging**: **digital X‑ray** (listed) and **ultrasound** (listed). - **Hospitalisation facilities**: **hospital ward** and **isolation unit** (listed). - **Out-of-hours emergency arrangement**: out-of-hours are provided by **Wood Veterinary Group** (website statement). - Procedures mentioned in reviews include **luxating patella surgery**, and airway-related procedures described as **widening of the nares** and **soft palate trimming**. ## Pricing - **Out-of-hours emergency consultation fees**: stated as **starting from £250** (via Wood Veterinary Group). ## People - **Amaan (vet)**: repeatedly named in recent reviews for end-of-life support (“gave us all the time we needed”) and for cancer care including surgery and aftercare; owners also mention the team answering calls with worries and questions before and after an operation. - **Ben**: credited in one detailed review with performing procedures for **luxating patella** and **widening of the nares/soft palate trimming**, reported by the owner as successful. - **Jake**: described in multiple reviews as a key clinician; mentioned alongside Jess for “after care” during a case where a dog died despite treatment attempts. - **Jess and Zack**: mentioned positively (Jess specifically referenced for aftercare in one review). - **Front desk/reception team**: noted for being “polite,” “helpful,” and for helping with **insurance claims** and **making appointments** (review detail). ## Reviews **Google rating: 4.8 stars from 327 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Support through serious illness and end-of-life decisions**, including owners describing being given time, compassion, and ongoing help during a pet’s final weeks. - **Post-operative and ongoing communication**, with one owner describing frequent phone support before and after a cancer operation. - **Being seen quickly when a pet needs help**, specifically noted by a reviewer who says they are “very quick to see pets in need.” - **Complex procedures reported as successful**, including luxating patella and airway procedures (nares widening/soft palate trimming) described by one owner. - **Admin help that matters to owners**, such as assistance with insurance claims and appointment booking.

## Summary S P A Veterinary Services Ltd (SPA Vets) is a small-animal practice, and the website states it has an RCVS Approved Graduate Development Practice accreditation. It also advertises a 24‑hour emergency line. From the latest reviews, the practice is repeatedly chosen by long-term clients (15–50 years mentioned) and is frequently described in the context of end‑of‑life care: multiple owners describe being given time and space to say goodbye during euthanasia appointments, including being left with their pet afterwards. Reviews also include a clear negative about front-desk communication (a caller reports rudeness and being cut off), and one owner describes being challenged about payment when collecting ashes after an at‑home euthanasia had been arranged by phone. ## Services - Small-animal veterinary care (website). - 24‑hour emergency line (website). - End-of-life care and euthanasia support (reviews), including: - At-home euthanasia arranged by phone (review). - Handling of euthanasia medications/injections and arranging ashes (review). - Allowing owners time with their pet after euthanasia, and preparing the pet for family goodbyes (reviews). - Veterinary nurse training facility (clinic data). ## People - Vets (not named) are described as helping owners feel comfortable bringing in older cats for checkups (review). - Several reviews describe vets guiding owners through euthanasia with time to say goodbye and a calm, supportive approach; one reviewer wished to thank the vet involved but didn’t catch her name (reviews). - Reception/front desk experiences are mixed: one reviewer reports rude behaviour, giggling, and the call ending abruptly when trying to register (review), while another describes being upset by how a payment query was handled when collecting ashes (review). ## Reviews **Google rating: 4.8 stars from 473 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Long-term loyalty is common (owners mention 10–50 years with the practice) and they describe consistent care over time (reviews). - End-of-life support is a major theme: owners report being given time to say goodbye, being left with their pet after euthanasia, and thoughtful presentation/handling of pets after death (reviews). - Communication is a point of conflict: some reviews mention vets being “open and honest” and appointments running on time, while others report poor reception interactions and a distressing payment conversation during bereavement (reviews).

## Summary SPA Veterinary Services Ltd is a small-animal practice with a 24-hour emergency line and an RCVS Approved Graduate Development Practice status (VetGDP), with trained VetGDP Advisers supporting newly qualified vets. From the latest reviews, owners most often describe long-term continuity of use (often 10–50 years) and compassionate support around end-of-life care, including being given time and space to say goodbye. There are also signals of straightforward communication during consults (“open and honest”), alongside a contrasting report of a poor phone/reception interaction when trying to register and join a healthcare plan. ## Services - Small-animal veterinary care (website). - 24-hour emergency line for veterinary assistance (website). - End-of-life care described in reviews, including euthanasia support and allowing owners time with pets afterward. - Home euthanasia is referenced in one review, including organisation of the visit, injections, and ashes via phone. - Ashes/aftercare arrangements are referenced by multiple reviewers (collection mentioned). ## People - Reception/front-desk experience is mixed in the latest reviews: one owner describes a rude call handling registration/plan signup and an abrupt disconnection; another describes the practice being able to organise home euthanasia and ashes “with care and sensitivity” over the phone, but also reports being upset when questioned about whether payment had been made when collecting ashes. - Vets are repeatedly described (without names) as helping owners through euthanasia appointments by giving them time, explaining/supporting them through the process, and allowing private goodbyes. - One review highlights a vet being “open and honest” during an appointment, and another mentions the vet helping an owner feel comfortable bringing an elderly cat for check-ups. ## Reviews **Google rating: 4.8 stars from 473 reviews.** The clinic is most often reviewed for long-term client loyalty and support during difficult end-of-life moments, with a smaller number of recent complaints focused on front-desk communication. “Themes below are drawn from the latest written reviews available to us.” - Owners describe being given time and privacy to say goodbye during euthanasia visits, including being left with their pet afterward. - Several reviews mention thoughtful aftercare (including handling and presentation of pets after death, and ashes arrangements). - Appointments and communication: one owner notes being seen on time and found the vet “open and honest”; another mentions reassurance during elderly-cat check-ups. - A minority report negative reception/administrative experiences, including a complaint about rudeness and being cut off on the phone, and a separate complaint about being challenged about payment when collecting ashes.

## Summary Stroud Road Veterinary Surgery describes itself as an **independent clinic** founded by **Michael Stevenson**, set up as an alternative to larger corporate practices. The website highlights a **small surgery with up‑to‑date equipment for diagnostics, medicine and surgery**, and recent reviews repeatedly mention **clear explanations of treatment options and costs** before going ahead. Owners also describe the team handling **urgent and complex cases** (including a dog attack needing emergency care and next‑day surgery, and long-term management of multiple illnesses including chemotherapy), plus **end‑of‑life support** with keepsakes such as a **paw print and hair clipping**. ## Services - **Diagnostics, medicine, and surgery** (listed on the clinic website). - **Emergency care**: reviews describe emergency treatment after a dog was attacked, with surgery carried out the next day. - **Out-of-hours arrangements**: the website states that in severe emergencies, calls are diverted to **Wood Veterinary Group Out of Hours Service**. - **Complex/long-term case management**: one owner describes care for a dog with multiple conditions (including heart murmur, liver disease, gallbladder problems, anaemia and leukaemia), including **chemotherapy**. - **End-of-life care**: multiple reviews describe support around euthanasia, including follow-up kindness and returning **paw print and hair**. ## People - **Michael Stevenson (founder)**: owners repeatedly mention “Michael” explaining options and stages of treatment clearly, including discussing **process, prices and outcomes**, and guiding decisions through complex illness and end-of-life care. - **The wider team**: reviews describe staff providing **immediate reassurance in urgent situations** (e.g., following a dog attack), helping find **appointment times even when fully booked**, and supporting owners emotionally during euthanasia (including checking in on the owner’s wellbeing when collecting keepsakes). ## Reviews **4.9 stars from 89 reviews.** The latest written reviews are overwhelmingly positive and focus on communication, handling of difficult cases, and support during emotional situations. **“Themes below are drawn from the latest written reviews available to us.”** - **Clear, step-by-step communication**, including explaining treatment plans and **pricing/outcomes** before proceeding. - **Urgent care and surgery**: emergency treatment after a dog attack, followed by **operation the next morning**. - **Support through end-of-life decisions**, with specific mentions of being helped “from the very start,” and receiving **paw print and hair** afterwards. - **Capability with complex medical problems**, including one report of managing multiple chronic conditions and **chemotherapy**. - **Cost expectations**: several owners say charges (including medication and chemo) were **lower than expected** or “not over the top,” without specific figures provided.

## Summary Gloucester Barnwood Vets4Pets Ltd is a Vets4Pets-branded practice described on its website as locally owned, with in-house facilities for diagnostics and inpatient care (including an in-house laboratory, hospital ward and isolation unit). The clinic is set up for both routine care (nurse clinics, weight clinic, microchipping, health plans) and more involved procedures (dentistry and orthopaedic surgery such as cruciate surgery and fracture repair). From the latest reviews available, owners repeatedly describe: - same-day or “seen straight away” help for urgent problems (including an eye issue and a blocked bladder in a cat) - vets taking time with anxious pets and not rushing appointments - supportive end-of-life care (including a candle-lit room during euthanasia) ## Services Services and capabilities stated on the clinic website include: - **Diagnostics & monitoring:** in-house laboratory testing (biochemistry, haematology), blood pressure monitoring, ultrasound, X-ray - **Surgery & anaesthesia:** anaesthesia, operating theatre, cruciate surgery, fracture repair - **Dentistry** - **Hospitalisation & infection control:** hospital ward, separate dog and cat wards, isolation unit, oxygen chamber - **Preventive & routine care:** microchipping, nurse clinic, weight clinic, nutritional advice, medication and prescriptions - **Travel documentation:** pet passport / animal health certificate - **Facilities/policies:** separate cat & dog waiting areas; separated dog & cat wards and isolation units - **Out-of-hours:** emergency care is available through **Vets Now** (third-party provider named on the website) - **Training:** listed as a **Veterinary Nurse Training** facility Accreditations stated on the website: - **RCVS accredited practice** - **ISFM Cat Friendly (Silver Award)** - **RWAF Rabbit Friendly Practice (Silver Award)** ## People Named team members mentioned in the latest reviews: - **Sam (vet)** – praised for staying after closing to help a cat with a blocked bladder, and for being patient and understanding with an anxious dog. - **Jannick (vet)** – thanked alongside Sam for urgent care for a blocked bladder case and ongoing help with cats. - **Ameylia (vet)** – described as thorough and knowledgeable; one owner specifically noted they “weren’t rushed or pushed into anything.” - **Ina** – singled out positively by name (no further detail given). - **Gail (reception)** – described as “very helpful” and as going “above and beyond” to make an owner and dog feel welcome. - **Laura (reception)** – described as going the extra mile to help an anxious dog feel comfortable. ## Reviews **Google rating: 4.6 stars from 307 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Urgent problems handled quickly:** owners mention being seen the same day for an eye problem, and a cat with a blocked bladder being treated even after closing. - **Inpatient/out-of-hours handover described in one case:** one review notes a cat spending a night with the out-of-hours provider and then a further day at the practice for continued care. - **Communication and consent:** several reviews highlight thorough explanations and not being pushed into unwanted options. - **Support for anxious pets and end-of-life care:** owners describe patient handling for anxious dogs, and compassionate euthanasia support (including a candle-lit room).