The Brambles Veterinary Surgery – Vets in Gloucester
Clinic Overview
- Recent feedback is mostly positive, with several long-term clients describing years or even decades of care for their pets. - Owners often highlight compassion and friendliness, including calm handling of a nervous adopted dog, accommodating staff when an appointment time was mixed up, and support that one older client felt went “over and above.” - Named praise centres on Neil and his team for diagnostics and treatment over many years, and Rachel for sensitive end-of-life care. - There is also a recent 1-star review describing a serious complaint about an alleged missed diagnosis by a locum and a poor outcome, which stands out against the otherwise largely favourable recent comments.
The Brambles Veterinary Surgery presents itself as a family-owned practice established in 1971. It offers small-animal veterinary care with a strong surgical component, including full surgical facilities, diagnostic laparoscopy and other diagnostic services. Recent feedback also points to compassionate support around end-of-life decisions and a friendly, accommodating approach for routine visits.
Services
- •Surgery and diagnostics: full surgical facilities, anaesthesia, diagnostic facilities, and diagnostic laparoscopy / keyhole surgery are all listed. Owner feedback also mentions help with tricky surgeries and longer-term diagnostics and treatment for severe allergy problems.
- •Ongoing health care: cardiac care, senior pet care, and weight management are listed among the practice’s services.
- •Home and supportive care: home visits and loss & bereavement support are listed, and recent feedback specifically praises compassionate help when a 16-year-old cat was euthanised.
- •Other examples mentioned by owners: a rabies vaccination with an Animal Health Certificate appointment, plus acupuncture, massage, and natural medicine support linked by one reviewer to Bel.
Pricing
No published pricing information is currently available for this clinic.
People
- •Neil is the most frequently named team member in owner feedback, with long-term clients crediting him and his team for diagnostics, allergy management, and ongoing care over many years.
- •Rachel is specifically thanked for compassionate support when an owner had to make an end-of-life decision for their cat.
- •Bel is mentioned by one reviewer for acupuncture, massage, and natural medicine support.
- •Recent feedback also praises the reception team and an unnamed vet for kind, gentle handling of a very nervous newly adopted dog.
Reviews
Google reviews show 4.3 stars from 52 reviews.
- •Recent feedback is mostly positive, with several long-term clients describing years or even decades of care for their pets.
- •Owners often highlight compassion and friendliness, including calm handling of a nervous adopted dog, accommodating staff when an appointment time was mixed up, and support that one older client felt went “over and above.”
- •Named praise centres on Neil and his team for diagnostics and treatment over many years, and Rachel for sensitive end-of-life care.
- •There is also a recent 1-star review describing a serious complaint about an alleged missed diagnosis by a locum and a poor outcome, which stands out against the otherwise largely favourable recent comments.
