Woodlands Veterinary Clinic

Woodlands Veterinary Clinic in Gloucester has a 4.8★ Google rating from 59 reviews. Feedback commonly mentions friendly reception staff, kind and informative vets, prompt help when needed, and clean, modern premises. There are also some less positive comments about appointment availability, being redirected to another branch, and charges linked to a pet plan.

Services

•General veterinary consultations for routine concerns, with reviews mentioning support for a puppy and everyday appointments for dogs.
•Urgent and emergency care, including one reviewer who says their dog was seen in an emergency even though they were not yet registered, and another who was seen promptly while visiting the area on holiday.
•Rabbit care, including vaccinations.
•Pet plan-related care, with reviews mentioning vaccinations, flea and worming treatment, and health checks as plan-related services, although one reviewer disputed what their plan included.

Pricing

No published pricing information is currently available for this clinic.

People

No individual staff members are named, but reviews regularly praise the reception team for being friendly and describe the vets as kind, helpful, and informative overall.

Reviews

Woodlands Veterinary Clinic has a 4.8★ Google rating from 59 reviews.

•Positive feedback often focuses on friendly receptionists and kind, helpful vets, with several reviewers saying staff were informative and easy to deal with.
•Reviews include examples of prompt care, such as help with a puppy, being seen quickly while on holiday, and emergency treatment for a dog that was not yet registered.
•One reviewer specifically described the clinic as modern and clean, and another said their dog loves going there.
•A smaller number of comments report a less consistent experience, including concerns about difficulty getting appointments, being sent to another branch, and disputes over pet plan charges and what was included.

Reviews for Woodlands Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 59 we track in total. Recent reviews may not be representative of overall sentiment.

Me

3 months ago

Michelle Mackenzie

4 months ago

Very kind and very helpful with our puppy

Naomi Walton

7 months ago

Cerys Dyke

8 months ago

Most of the vets are lovely! One of them can be a bit stand off ish and my dog isn't fussed on her. All the others are fab and the receptionists are always so friendly!

Bev Hibberd

1 year ago

Helpful staff and informative.

Lea Pope

2 years ago

take me back a year I would say incredible ( great vets amazing service ) ask me now I would say money greedy and poor service worst thing that happened to woodlands was to be taken over. Gone from 10 star rating to a 1 star. not very friendly people to approach, always a big ask for a apointment and when you do get one it’s not at your registered practice on both occasions I have been forced to travel out the way to Cheltenham which makes me think what’s the point of even being registered there if that’s the case. Be careful on what you sign up for we signed up for 2 rabbits to be on there promoted pet plan and we was told that vaccinations / flee worming etc are all included, unfortunately they skipped the flea/worming but did do there vaccinations at a cost of £64.00 even tho when I questioned and signed up to the pet plan I was told it was included. Did question this and have sent several emails to cancel the plan but have been ignored constantly now I could guarantee there would be no way to cancel it and I would be fixed into a 12 month plan even tho I asked to cancel within days of taken the plan out which by law is a 14 day cooling period Another fine example of how they have gone down hill is you call for a appointment ( my dog ) and get told there is nothing they can do as there is no appointments even tho you say you do want to see a vet asap they make things up I was told call back in two hours if the problem still insists.. I called back and all of a sudden they can fit us in for appointment same day again not at our registered vets but in Cheltenham. We thought if that’s the only way we will go there under the pet plan you get free health checks so only wanted to speak to the vet as I did when I got there it lasted 1 minute in the room to be told she don’t know what’s going on and can’t see a problem but maybe take a human hay fever tablet as it could be hayfever? And said I’m free to go ( hay ever in October ?) A day later they sent me a letter in the post ?again strange for a bill of £50 which we found very bizzare for me to be able to speak to the vet for 1 min and to be told she don’t know what’s up and told me I was free to go and If we was to be worried still in a week to call back.

Rosie Whittaker

We needed to go whilst on holiday in the area. We were seen promptly, the premises were modern and clean, the receptionists were very friendly and importantly, the vet we saw sorted out my dog.

Rachael Simpson

My dog loves these vets.

Cara Warner

3 years ago

Can't rate this vets highly enough, they saw our dog in an emergency situation and she wasn't even registered there, we're so kind and helpful. We are now registered with them and think they are fantastic! Everyone super friendly and so informative and helpful