
Sundean Hartpury, located in Gloucester, is a veterinary clinic that has garnered a commendable reputation for its high-quality service and compassionate care. With a Google Maps rating of 4.7 stars from 90 reviews, the clinic is well-regarded among its clientele, suggesting a consistently positive experience for pet owners.
The written reviews highlight the clinic's strengths in customer service and professionalism. Reviewers frequently mention the friendly and informative reception staff, exemplified by a warm welcome and thorough explanations provided by the clinicians. This is further supported by Sonia Smith's review, which commends the quick and efficient service, as well as the effective treatment provided.
Penelope Gibson and C Davies both emphasize the clinic's welcoming atmosphere and the clarity with which the staff communicate medical issues and treatment options. C Davies also notes the clinic's sensitivity towards cost considerations, offering advice on alternative products when necessary.
Christine Harker's review illustrates the personal touch and care extended to both pets and their owners, recounting an experience where the staff went above and beyond to accommodate her and her children. This personal approach is a recurring theme, as also noted by Sharon Quick, who consistently receives great service.
While specific services and specializations are not detailed, the reviews and the overall rating reflect a strong customer satisfaction with the clinic's offerings. Though no transparent pricing information is available, the reviews suggest a considerate approach to cost-related concerns. Overall, Sundean Hartpury is portrayed as a professional, family-friendly practice with a dedicated team, making it a recommended choice for pet owners in Gloucester.
Note: Showing the 5 most recent Google reviews out of 91 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
Having visited both the Lydney and Hartpury clinics with our poorly pooch we were incredibly impressed with the care and compassion shown to us all. Hartpury even have a special room set up for that saddest day when the end comes. We were able to take our time saying goodbye and everything was done with such care and consideration. I can’t thank these angels in scrubs enough for how they helped us through our difficult times.
2 months ago
5 months ago
Great service quick and easy to be seen. Treatment sorted and lovely customer service
8 months ago
Great service quick and easy to be seen. Treatment sorted and lovely customer service
8 months ago
Ok local vets, too pricey, after research found that we are paying the higher price for everything.
8 months ago
A lovely warm welcome from reception staff who are very informative. Excellent service from clinicians where everything was explained thoroughly I would definitely recommend this veterinary practice to friends and family. One happy dog and one happy owner.
11 months ago
A lovely warm welcome from reception staff who are very informative. Excellent service from clinicians where everything was explained thoroughly I would definitely recommend this veterinary practice to friends and family. One happy dog and one happy owner.
9 months ago
Friendly, kind, helpful staff. Took time with our dog. Explained clearly what issue was, explained some of the costs but aware items are expensive so advised about other products similar etc clean reception. Not many others in at the same time which made it feel calm. You can explain if your animal is reactive to others and they will advise a suitable appointment.
a year ago
What a brilliant caring professional practice with a heart. I had to leave my cat in reception to go to collect children from Hartpury school. The receptionist said, bring her (in carry box) to behind reception so I can talk to her when you are gone. When I got back with 5 year old twins in tow. My cat was treated calmly and respectfully. The twins had some questions and were helped to 'listen' to their heart beat with a stethoscope. They also had a soft toy with them that the vet taught them how to bandage and allowed them to practice. Julie on reception was very patient making sure my pet plan direct debit was correct. All round a wonderful personal family practice and one happy cat.
2 years ago
I always receive great service at Sundean. The recent visit that we had with our cat to the Hartpury practice was also really great.
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