SPA Veterinary Services Ltd

I have attended this vet's practice for nearly 50 years when Mr Stewart was the vet in charge. The staff have changed over the years but they have always been amazing, caring and trustworthy. I would not use another practice, the service here is second to none.

The vets at spa really do try to look after your Pets, they made me really comfortable about taking my elder cat for checkups.

Friendly staff the vet was very open and honest and I went in on time great vets

I’ve been with Spa Vets for over 15 years, and during that time, the care and service we’ve received has always been amazing. They’ve looked after my pets with kindness, professionalism, and genuine compassion. Recently, my beloved dog of 16 years sadly passed away due to a tumour. We made the incredibly difficult decision to have him put to sleep at home, and Spa Vets helped us organise everything over the phone — including the vet visit, the injections, and his ashes. At such a painful time, I was grateful that it could all be handled with care and sensitivity from our home. However, I was deeply upset when I went to collect his ashes and was told I hadn’t paid. In that emotional moment, it felt incredibly hurtful to be questioned about a payment — especially after we’d already sorted everything over the phone. I expected that any phone payments would be recorded on their system, it was upsetting to be confronted like that while still grieving. Despite this experience, I want to emphasise that the overall care we’ve received from Spa Vets over the years has been outstanding. I hope that in the future, more care will be taken with communication during such sensitive situations.

Called today to get my cat booked for his first checkup. Signed up for the healthcare plan on the website, and was informed by a young girl who was rude from the start that I’m not registered with the practice. When I asked how to register, all I hear is giggles while telling me to go onto the website. I let that slide and said ‘I didn’t know I will register now, thank you’, I was shocked to find out the phone cut off. Not even a ‘goodbye’. Safe to say I cancelled the direct debit and I’m going to look elsewhere to register my cat with a vet. Teach your receptionists some manners and maybe you’ll get more customers.

Recently had my cat put to sleep ,and all I can say is,the vet that helped me through it was a angel ,from start to finish bless her ,was a tough time and she helped me feel I could take my time ,and left me with my beautiful little girl so I could say good bye ,thankyou so much ,I really appreciated the way you was with us both ,and I didn't catch your name ,asha was the last of my furry babies/ animals to go ,out of 2 dogs and 3 cats ,thankyou u are one in a million !❤️

They looked after my chocolate lab after she passed away so we could wait for the rest of the family to say good bye to her, they presented her beautifully in a dog bed as she looked like she was sleeping, it was absolutely beautiful and a lovely touch. Thank you to the staff that looked after Millie my chocolate lab and let us take our time to mourn before we said our goodbyes, they also looked after our family dog when we had to sadly put her to sleep 11 years ago and earlier this year with my boyfriend’s dog. They are such wonderful staff and so gentle and welcoming always went to this vet with my family for about 20 years now. Thank you so much for that staff that worked on the 4th and 7th of October ♥️

Always a safe haven, I know my dogs will be treated like family - all the staff are really kind and compassionate, very lovely and so knowledgeable; always up to the minute with new medications and diagnosis so you know your pets are receiving the very best treatment. I've been a regular at SPA for over 10 years now, with foster dogs and my own - I wouldn't go anywhere else.