SPA Veterinary Services - School Lane – Vets in Gloucester
Clinic Overview
SPA Veterinary Services Ltd is a small-animal practice in Gloucester with a 24-hour emergency line and RCVS Approved Graduate Development Practice (VetGDP) status, with trained VetGDP Advisers supporting newly qualified vets. Reviews show strong long-term loyalty, with some clients saying they have used the practice for 15 to nearly 50 years. Recent feedback is especially positive about calm, compassionate support around emergencies and end-of-life care, with a smaller number of complaints about reception or payment communication.
Services
- •General small-animal care: Routine consultations, check-ups and everyday veterinary treatment. Recent reviews mention on-time appointments, honest advice, support for an older cat attending check-ups, and a same-day appointment for a cat with an infection.
- •Emergency and out-of-hours help: The practice offers a 24-hour emergency line for veterinary assistance. One reviewer said they were seen around 15 minutes after calling late on a Saturday for an out-of-hours broken dew claw.
- •End-of-life care: Several reviews describe kind, unhurried support during euthanasia, including vets who gave families time to say goodbye and handled appointments with sensitivity.
- •Home euthanasia and aftercare: Reviews also mention home euthanasia arrangements being organised over the phone, including the vet visit, injections and ashes arrangements, as well as thoughtful handling after a pet’s death.
Pricing
No published pricing information is currently available for this clinic.
People
No current vets or nurses are named in recent feedback. Long-standing clients mention Mr Stewart as the vet in charge many years ago, while more recent reviews describe the veterinary team as kind, thoughtful, open and honest, especially during emergency and end-of-life appointments. Front-desk feedback is more mixed, with praise for friendly and efficient service alongside isolated complaints about a rude phone interaction and a distressing payment query when collecting ashes.
Reviews
Google reviews show 4.7 stars from 190 reviews.
- •Many reviewers describe using the practice for years or decades and say the team is caring, trustworthy and consistent over time.
- •End-of-life care is a major theme, with repeated praise for kindness, time to say goodbye, support during home euthanasia, and sensitive aftercare.
- •Recent reviews also highlight responsive day-to-day care, including same-day appointments, calm handling of anxious or aggressive pets, and quick out-of-hours help in an emergency.
- •A small minority of feedback mentions reception or administrative problems, including one rude registration call and one upsetting payment mix-up during ashes collection.
