SPA Veterinary Services - Painswick Road – Vets in Gloucester
Clinic Overview
- Long-term loyalty is a strong theme, with reviewers mentioning staying with the practice for 10, 15, 20 and even nearly 50 years. - End-of-life care is especially well regarded. Owners describe staff as kind and considerate, helping organise home euthanasia, giving them time to say goodbye, and handling aftercare thoughtfully.
SPA Veterinary Services - Painswick Road is a Gloucester small-animal practice with a 24-hour emergency line and a veterinary nurse training role. Recent feedback shows strong long-term loyalty, with many clients describing caring, trustworthy support over many years. End-of-life care stands out in particular, including home euthanasia arrangements and giving families time and space to say goodbye. A small number of reviews mention poor front-desk communication during stressful moments.
Services
- •Small-animal veterinary care, including routine appointments and checkups; recent feedback mentions supportive care for older cats.
- •24-hour emergency support; one recent reviewer said they were registered and seen within 15 minutes after calling out of hours on a Saturday about a broken dew claw.
- •End-of-life care and euthanasia support, including
- •at-home euthanasia arranged by phone
- •handling of euthanasia injections and related arrangements
- •ashes being organised after a pet’s death
- •allowing owners private time with their pet afterwards
- •Bereavement support, with several owners describing pets being gently prepared for family goodbyes.
- •Veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Mr Stewart is mentioned by a long-standing client as a previous vet in charge.
- •Recent feedback often describes the vets as kind, calm and honest, especially during emergencies, older-pet checkups and euthanasia appointments.
- •Team feedback is mixed at reception level: many clients describe staff as friendly and welcoming, while a few report rude or insensitive communication.
Reviews
Google rating: 4.8/5 from 476 reviews.
- •Long-term loyalty is a strong theme, with reviewers mentioning staying with the practice for 10, 15, 20 and even nearly 50 years.
- •End-of-life care is especially well regarded. Owners describe staff as kind and considerate, helping organise home euthanasia, giving them time to say goodbye, and handling aftercare thoughtfully.
- •Day-to-day care is also praised, with comments highlighting friendly, efficient service, honest communication from vets, and prompt out-of-hours help in an emergency.
- •The main criticism is communication at the front desk, including one report of a rude call when trying to register and another of an upsetting payment query during bereavement.
