SPA Veterinary Services - Painswick Road – Vets in Gloucester
No Prices
No Prices Tracked
Independent
Clinic Overview
- Long-term loyalty stands out strongly, with reviewers describing staying with the practice for 15 years, nearly 50 years, and across several generations of pets. - End-of-life care is especially well regarded. Multiple owners describe compassionate support during euthanasia, being given time to say goodbye, and sensitive handling of home visits and ashes.
Services
- •Small-animal veterinary care, including routine appointments and checkups; reviews mention supportive handling for older cats and clear explanations for worried owners.
- •24-hour emergency support, with one reviewer describing being registered and seen within 15 minutes after an out-of-hours Saturday call about a broken dew claw.
- •End-of-life care and euthanasia support, including
- •at-home euthanasia arranged by phone
- •handling of euthanasia injections and related arrangements
- •ashes being organised after a pet’s death
- •allowing owners private time with their pet afterwards
- •Bereavement support, with several owners describing kind, considerate help at a very difficult time.
- •Veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Rhiannon is praised by name for being kind, helpful and good at explaining things clearly.
- •Mr Stewart is mentioned by a long-standing client as a previous vet in charge.
- •Reviews often describe the vets as kind, calm, honest and considerate, especially in emergencies, routine appointments and end-of-life care.
- •Team feedback is more mixed at reception level: many clients describe staff as friendly and helpful, while a few report rude or insensitive communication.
Reviews
Google rating: 4.7/5 from 490 reviews.
- •Long-term loyalty stands out strongly, with reviewers describing staying with the practice for 15 years, nearly 50 years, and across several generations of pets.
- •End-of-life care is especially well regarded. Multiple owners describe compassionate support during euthanasia, being given time to say goodbye, and sensitive handling of home visits and ashes.
- •Day-to-day care is also praised, with repeated comments about friendly, efficient service, open and honest communication, and vets who help owners feel calmer.
- •The main negative theme is communication at the front desk, including one complaint about a rude first-registration call and another about a payment query during bereavement.
Special Services
Vet Nurse Training
