
#14 Vet in Gloucester, Gloucestershire
Linnaeus Veterinary Ltd, trading as AAS Vets Ltd, is located in Gloucester and operates as a veterinary nurse training facility with emergency services available. The clinic has a Google Maps rating of 4.4 stars based on 102 reviews, indicating a generally positive reputation.
Positive reviews highlight the clinic's caring and efficient service. For instance, Thomas Boothe appreciated the sensitive treatment his dog received and valued the 24/7 emergency services. David Rose also praised the staff for their efficiency and detailed communication during his dog's dental procedures. Nicholas Cannock consistently experienced exceptional care for his cockapoo, noting the staff's friendliness and thorough explanations.
However, there are mixed reviews that potential clients should consider. Hayley Robertson reported a devastating experience, where she felt her cat's condition was mishandled, leading to a tragic outcome. She described a lack of timely interventions and inadequate communication, emphasizing a perception of prioritizing financial concerns over pet care. This negative experience sharply contrasts with the predominantly positive feedback from other clients. Additionally, Katie Moore had a less than satisfactory experience concerning billing practices, describing the clinic's communication regarding outstanding balances as abrupt.
Overall, while many clients express satisfaction with AAS Vets Ltd, citing friendly and competent staff, the significant negative experiences reported suggest potential inconsistency in service quality. Prospective clients may want to consider these reviews to make an informed decision.
Note: Showing the 5 most recent Google reviews out of 103 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
a month ago
Very professional as always.
2 months ago
Abbeydale Vets Excellent service and very friendly receptionists, nurses and vets.
5 months ago
Very friendly staff, clean waiting room and airy
6 months ago
4 months ago
I am very pleased to have registered with AAS Vets and have visited both the Hucclecote and Abbeydale surgeries with my dog. We have always been treated sensitively and with care by friendly, committed staff. The environment is clean with separate areas for cats and dogs, if needed. The availability of the emergency service has also been reassuring, with advice on offer over the phone as well as emergency after hours appointments. I have no hesitation in recommending.
7 months ago
I took our recently acquired rescue dog, Ziggy (we think he's a German Spitz) to AAS vets (Abbeydale, Gloucester) for a check up and asked about getting his teeth cleaned and polished. An appointment was made and he was dealt with very efficiently and promptly. He needed extensive work, including extractions. AAS kept me informed during the day, and when I picked him up his aftercare, and medication, was explained in detail. I was very impressed with all of the staff, reception, admin and veterinarian, and will continue using AAS, as I did with our previous two dogs (Jonty/Bichon and Foxy/Chihuahua).
a year ago
Always exceptional care. We take our cockapoo here and the staff and vets are always so friendly and understanding. They always give you great insight into what is happening with your pet. Being open always gives you great confidence in what needs to be done and that right choices are made.
a year ago
AVOID THIS VET AT ALL COSTS - THEY KILLED OUR CAT WITH NEGLIGENCE AND NOT DOING TESTS LEAVING HER TO SUFFER My cat Bella had been coming to this vet for 9 years and she got poorly very quickly not eating or drinking. We called the vet on day one that this happened to be told to bring her down for examination. They examined her and wanted to do blood tests to check for thyroid problems. This was not the case and they left our cat not eating or drinking for a whole week to suffer. I called every single day to ask the vet for help as they had done scans on her and were “awaiting scan results from one of their specialists” every single time they come up with an excuse. In the end we had to BEG the vet to see a specialist as they couldn’t even do a simple ultrasound scan on my cat to see what was wrong. They were all about money money money upfront no matter what. They finally referred my cat to a specialist who discovered she’d been heavily medicated to the extent that her poor eyes were literally popping out of their sockets and her eyes were ulcerating causing my poor girl to suffer even more. The specialist was amazing and agreed with me these cowboys of a vets should’ve referred her sooner as she had a massive cancerous tumour covering her pancreas, intestines and lymph nodes. She couldn’t be saved sadly and we had to put her to sleep. I am sure this would’ve been prevented if your team gave Bella the proper care she needed and deserved. Your vets are not friendly and even your receptionist have attitude problems too. I wrote a letter of complaint following the passing of Bella and the so called “care” she received to basically have it thrown back in my face that when I didn’t call every single day they “assumed Bella was fine” even though every single time I begged them for help because she wasn’t eating or drinking and was clearly in pain. I’m now with another vet for my new kitten and I wouldn’t NOT EVEN THINK about taking her here. Couldn’t leave no stars as no option but I would if I could. AVOID AVOID AVOID if you love your pets and want them to have the best chance of survival.
2 years ago
The staff with the dogs were lovely and the vet too. However, when we no longer had the dogs and our policy cancelled someone rang to say that if we didn’t hurry up and pay then the debt collectors would be in touch. A little harsh I thought as it was the first call regarding the outstanding balance!! Glad we don’t have to use them any more.
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