Linnaeus Veterinary Ltd, trading as AAS Vets Ltd, is located in Gloucester and is part of a larger network of veterinary services owned by Mars Petcare UK. The clinic has a notably low rating of 2.5 stars based on 17 reviews. The reviews highlight significant customer dissatisfaction, particularly around pricing and service quality.

Many reviewers have expressed concerns about the high costs associated with treatments, which they feel are unjustified and exploitative. For instance, one reviewer reported being quoted £1,500 for dental work on a cat, critiquing the clinic's focus on profit over pet welfare. Another reviewer lamented the increased costs and opted to change practices after two decades due to the financial burden imposed by the practice post-takeover. A recurring theme across reviews is the perception that the clinic prioritizes financial gain over compassionate care, with multiple reviews mentioning a push for unnecessary or expensive treatments.

The reviews also reflect dissatisfaction with the clinic's customer service. Clients mentioned feeling uncomfortable and uncared for by the staff, which has led some to seek veterinary care elsewhere. Furthermore, there are complaints about being charged for emergency appointments during regular hours, which was not the practice prior to Linnaeus's acquisition.

Overall, the reviews depict a veterinary practice struggling with customer trust and satisfaction, primarily due to perceived excessive pricing and a lack of empathetic service. Potential clients are advised to conduct thorough research and consider alternative veterinary options in Gloucester.