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Sundean Hartpury in Gloucester is part of Sundean Veterinary Group within IVC Evidensia. The clinic offers consultations, home visits, and an out-of-hours service, and the website also highlights Pet Health Club® Plus. Recent feedback is largely positive, with owners often mentioning clear communication, calm handling, and compassionate support during difficult visits.
- •Communication and aftercare: owners describe being kept updated during procedures (including dental work) and receiving clear explanations of what was done and how to manage care at home. - Compassion in end-of-life care: multiple comments highlight kindness during euthanasia appointments and being given time to say goodbye. - Support in urgent situations: an accident case (cat hit by a car) mentions attentive care focused on comfort and recovery, plus the clinic handling insurance paperwork.
Woodlands Veterinary Clinic in Gloucester has a 4.8★ Google rating from 59 reviews. Feedback commonly mentions friendly reception staff, kind and informative vets, prompt help when needed, and clean, modern premises. There are also some less positive comments about appointment availability, being redirected to another branch, and charges linked to a pet plan.
- •Feedback is consistently very positive, with owners describing the team as caring, thorough and effective. - Beth is the main named staff member in written feedback, with praise for fitting patients in despite a busy schedule. - Mobility improvements are the clearest theme: reviewers mention dogs moving more comfortably, staying active, and in one case returning to stairs, jumping and running within a few days.
- •Long-term trust: Several reviewers say they have stayed with the practice for many years, including 8+ years and 13+ years, and across more than one pet. - Friendly, supportive team: Reception staff, nurses and vets are regularly described as welcoming, helpful and knowledgeable. - Routine care goes down well: Reviews mention puppy checks, second vaccinations, weighing, examinations, worming tablets, and annual injections for dogs.
Churchdown Veterinary Centre appears to be part of a multi-branch practice, with reviews referring to care across Churchdown and The Reddings; its ownership status is not stated. Reviews highlight prompt handling of urgent cases, including same-day surgery to remove a swallowed ball and an emergency caesarean performed at the other branch. Owners also regularly mention clear explanations from the vets and a calm, caring approach during stressful visits.
- •Owners frequently mention a helpful, knowledgeable and caring approach, with praise for both professionalism and kindness. - A repeated theme is fast response in urgent situations, including colic call-outs and quick handling of medication collection. - Reviews highlight clear explanations and practical advice, especially when discussing serious findings, likely outcomes, and next steps.
- •Recent feedback is mostly positive, with several long-term clients describing years or even decades of care for their pets. - Owners often highlight compassion and friendliness, including calm handling of a nervous adopted dog, accommodating staff when an appointment time was mixed up, and support that one older client felt went “over and above.”
- •Named praise centres on Neil and his team for diagnostics and treatment over many years, and Rachel for sensitive end-of-life care. - There is also a recent 1-star review describing a serious complaint about an alleged missed diagnosis by a locum and a poor outcome, which stands out against the otherwise largely favourable recent comments.
- •The strongest review theme is the PD scanning course, with multiple reviewers describing it as detailed, well structured, and useful for building practical skills. - Sally and the team are described as welcoming and supportive, with reviewers saying they go above and beyond to help people succeed on the course. - On the veterinary side, reviews mention quick response times and calm handling, including one owner who said a vet arrived in under 20 minutes for a worried horse.
Accreditations noted
- •RCVS Practice Standards Scheme (accredited veterinary surgery). - Cat Friendly Clinic accreditation (Silver at Quedgeley and Hucclecote; Bronze at Stroud).